What sets a great company apart from good companies?

At Parallel Products, it is our Customer Service Representatives (CSRs) that makes the difference. Our CSR’s are trained to provide the best customer experience possible. They provide assistance for order receipt and processing, scheduling, logistics coordination, and tracking.

Our proprietary business platform also helps the CSR’s provide personal service to meet the individual customer’s needs. Through real-time use of this system, our CSR’s can reference your specific products and any specific shipping or logistics requirements you may have, giving immediate updates on the progress of your products throughout the recycling process.