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Parallel Products offers employment opportunities for individuals interested in working in a growing and progressive industry. Everyday, we make a difference, not only for the environment, but for the lives of our employees. See our employment page for details
Customer Service
What sets a great company apart from good companies?
In today’s market there are very few monopolies and prices are relatively consistent among competitors. Therefore, the key differentiator of companies is GREAT CUSTOMER SERVICE. The concept of great customer services is simple; the provision of it is not. It takes tremendous focus, dedication and aptitude to make it happen.
At Parallel Products, it is our Customer Service Representatives (CSRs) in the National Customer Service Department that makes the difference. Our CSR’s are intensely trained to provide the best customer experience possible. They provide assistance for order receipt and processing, scheduling, logistics coordination, tracking and Customer Relationship Management.
Our proprietary business platform also helps the CSR’s provide personal service to meet the individual customer’s needs. Through real-time use of this system, our CSR’s can reference your specific products and any specific shipping or logistics requirements you may have. In addition, they are able to provide immediate updates of the progress of your products throughout the recycling process.
Give it a try. Information and orders can be processed via phone or email at:
Parallel Products National Customer Service Center
customerservices@parallelproducts.com
1-888-883-9100
In today’s market there are very few monopolies and prices are relatively consistent among competitors. Therefore, the key differentiator of companies is GREAT CUSTOMER SERVICE. The concept of great customer services is simple; the provision of it is not. It takes tremendous focus, dedication and aptitude to make it happen.
At Parallel Products, it is our Customer Service Representatives (CSRs) in the National Customer Service Department that makes the difference. Our CSR’s are intensely trained to provide the best customer experience possible. They provide assistance for order receipt and processing, scheduling, logistics coordination, tracking and Customer Relationship Management.
customerservices@parallelproducts.com
1-888-883-9100
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